Join the Team

10/12/18

Chef de Partie - Pullman & ibis Brisbane Airport

Full-Time Permanent

Brisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 3 restaurants, Executive Lounge and 13 meeting spaces, collectively totalling 1800m2. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation, meeting and event space to be developed in this precinct and scheduled to open in October this year.   

Pullman and ibis Brisbane Airport is currently seeking a Chef de Partie to join the professional and dynamic kitchen team. This role will report to the Sous Chef & Executive Chef, with responsibilities including leading the smooth day-to day shift operation within the Kitchen.

Key responsibilities include but not limited to:

  • Assist with the implementation of programs to ensure high standards of cleanliness and organisation within the kitchen.
  • Lead employees by setting a positive example.
  • Assist with menu preparation and ensuring adequate supplies are available for service.
  • Prepare and present menu items, demonstrating variety and flair.
  • Ensure stock rotation and minimum wastage.
  • Mentor and co-ordinate the work of apprentices.

To be successful in this role you should demonstrate:

  • Trade qualification and experience in a similar role, preferably within a hotel environment.
  • Excellent technical knowledge with experience in a variety of cooking techniques and styles.
  • Demonstrated experience leading staff.
  • Exemplary communication skills.
  • Excellent organisational skills.
  • Ability to maintain high and consistent standards.
  • Demonstrated ability to maintain food safety standards and understanding of HACCP.
  • Understanding of workplace health and safety principals as they apply to the kitchen environment.

We thank all interested parties in advance for their application, however only successful applicants will be contacted.

10/12/18

Senior Conference Sales Executive - Brisbane Airport Conference Centres

Full-Time Permanent

The Brisbane Airport Conference Centre boasts 11 conference and meeting rooms, including a 300 seat pillar-less ballroom, boardrooms, business centre, cloakroom and generous breakout terraces. This Centre will be capable of hosting up to 600 delegates at any one time. 

The Conference Centre is part of the Brisbane Airport Hotels Group that also includes Pullman Brisbane Airport, Novotel Brisbane Airport and ibis Brisbane Airport. Brisbane Airport Conference Centre adjoins Pullman Brisbane Airport and ibis Brisbane Airport, the first accommodation, meeting and event space to be developed in this precinct.

Brisbane Airport Hotels Group is currently looking for a talented & experienced Senior Conference Sales Executive who will report to the Brisbane Airport Conference Centre Manager and will be responsible for managing the growth and development, promotion and sales activities of the Brisbane Airport Conference Centre.

Key Responsibilities will Include but not limited to:

  • Responsible for all conference and event enquiries.
  • Prepare and issue contracts.
  • Liaise among departments with Banquet Event Orders and weekly meetings.
  • Following up on contracts issued and converting business.
  • Ensure that contractual details are followed up. EG. Deposits, invoicing, etc.
  • Conduct site inspections for potential clients when necessary.
  • Prepare end of month reporting and weekly forecasts.
  • Represent the hotel at hotel, trade and Industry events when required.
  • Identify new sources of residential conferences and special events.
  • Checking customer satisfaction and resolving any outstanding issues to ensure future business.
  • Personally meet and greet all VIP conference clients and function facilitators on arrival.
  • Maximise yield opportunities for the group where ever possible.
  • Market research on competitor offers and facilities.
  • Account management of existing hotel business to maintain or increase market share
  • Negotiation of rates and in consultation with Manager

To be successful in this role, you must have;

  • High standard of personal presentation and grooming.
  • Exceptional attention to detail.
  • Previous experience in a 4 star or higher hotel / conference centre environment with exposure to sales and conferencing.
  • Proven time management and organisation skills.
  • Effective written and aural communications skills essential.
  • Working knowledge of the Opera property Management systems, Microsoft Office suite and computer skills essential.
  • Flexible working hours including the ability to work weekends, public holidays, morning and night shifts.

We thank all interested parties in advance for their application, however only successful applicants will be contacted.

04/12/18

Expressions of Interest

Please submit your information as an expression of interest for any upcoming positions at the Brisbane Airport Hotels Group

03/12/18

Food and Beverage Supervisor - Novotel

The Brisbane Airport Hotels Group encompasses the Novotel, Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. Located only minutes, the Novotel Brisbane Airport is part of the first accommodation and meeting and event space to be developed in this precinct. 

Novotel Brisbane Airport comprises of 157 guest rooms, 6 meeting rooms, Restaurant and Bar, a rooftop lap pool, gymnasium and sauna.

We are currently recruiting for a Food and Beverage Supervisor.  The successful candidate will assist the Food & Beverage Manager in the daily management of the department.  You will do this by ensuring that both you and all F&B staff provide exceptional guest service whilst adhering to the properties policies and procedures. This will include the training and development of the team to enable team members to meet or exceed our guest’s expectations at all times.   As part of this role you will complete shifts where you will responsible for the smooth running of the Food and beverage outlets in the absence of senior management.   

This is an exciting opportunity for a professional looking to take the next step in their career

The ideal candidate will possess:

  • Previous Supervisory experience in a Hotel or Restaurant environment, 2-3 years
  • Experience working in a high volume events department.
  • High level of organisational skills and ability to work under pressure
  • Commitment to exceeding customer expectations and requests
  • Proven ability to lead and motivate a team 
  • Excellent communication skills
  • Flexible working hours including the ability to work weekends, public holidays, morning and night shifts.
  • Strong verbal and written communication skills

We thank all interested parties in advance for their application, however only successful applicants will be contacted.

12/11/18

Duty Manager (Front Office) - Pullman Brisbane Airport

Full-Time Permanent

The Brisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 2 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 13 meeting spaces collectively totalling 1800m2 it is scheduled to open in October this year. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation and meeting and event space to be developed in this precinct.  

Pullman Brisbane Airport boasts 132 luxuriously appointed guest rooms, including 2 Presidential Suites, free-form swimming pool incorporating a 20m lap pool, gym, up market restaurant and Executive Lounge. The hotel adjoins the Brisbane Airport Conference Centre.

Pullman Brisbane Airport is currently looking for a full time Duty Manager (Front Office), to join the professional and dynamic Front Office team. This full time role reports to the Front Office Manager, with responsibilities including leading the smooth day-to day shift operation within the Front Office department.

Key Responsibilities Include:

  • Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
  • Lead by example when attending to guest requests. Be proactive and resourceful.
  • Take initiative to ensure that interactions with our customers are positive and productive.
  • Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
  • Provide guidance, support training and leadership to all employees.
  • Team Trainer.
  • Monitor training and offer guidance to employees whilst on shift.
  • Assist in all areas of the hotel during peak times to eliminate potential issues.
  • Responsibility for the health and safety of all patrons, guests and staff members.

To be successful in this role, you MUST have:

  • Previous front office experience at a supervisory level
  • Proven experience in Fidelio or Opera
  • Proven customer service, communication and personal presentation skills
  • Ability to work a variety of shifts including weekends, evenings and public holidays
  • The ability to hold a QLD Responsible Management of Licensed Venues.
  • Unlimited work rights in the Australia.

We thank all interested parties in advance for their application, however only successful applicants will be contacted.


07/11/18

Senior Night Auditor - Pullman Brisbane Airport

Full-Time Permanent

The Brisbane Airport Hotels Group encompasses the Pullman and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 375 guest rooms, 2 restaurants, Rooftop Bar & Restaurant, Executive Lounge and 13 meeting spaces collectively totalling 1800m2 it is scheduled to open in October this year. Located adjacent to the Brisbane Airport Domestic Terminal, it is the first accommodation and meeting and event space to be developed in this precinct.   

Pullman Brisbane Airport features 132 modern luxurious guest rooms, fine dining restaurant, pool, gymnasium and executive lounge. and beach club restaurant. 

Pullman Brisbane Airport is currently looking for a full time Senior Night Auditor, to join the professional and dynamic Front Office team. This full time role reports to the Night Manager, with responsibilities including leading the smooth night shift operation within the Front Office department.

Key Responsibilities Include:

  • Addressing any guest requests.
  • Positively handling guest complaints.
  • Recognizing and welcome regular guests.
  • Ensuring the service provided by all staff is to the department's standards.
  • Maintaining a clean and safe work environment.
  • Ensuring accuracy & attention to detail with all cash and credit transactions.
  • Managing the night audit process including correctly posting the hotel's revenue, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
  • Checking guests in and out.
  • Answering guests queries in a timely and efficient manner.

To be successful in this role, you MUST have:

  • Exceptional customer service skills.
  • Excellent communication, interpersonal and time management skills.
  • A friendly and outgoing personality.
  • Excellent grooming and presentation standards.
  • A willingness to use initiative and strong problem solving skills.
  • Strong analytical skills with a high level of computer literacy.
  • Have a good knowledge of security and emergency procedures and manage the instigation of these if required to do so.

We thank all interested parties in advance for their application, however only successful applicants will be contacted.

29/10/18

Food and Beverage Attendant - Novotel

Full-Time Permanent

Brisbane’s first dedicated airport hotel. This four and a half star hotel features 157 guest rooms, 6 meeting rooms, Restaurant & Bar, a rooftop lap pool, gymnasium and sauna.

We are currently recruiting for both a Full Time Attendant and Casual Attendants to join our fun and dynamic team at Novotel Brisbane Airport. 

As a Food & Beverage attendant you will be responsible for creating a professional impression for the hotel through Catalina Restaurant and Bar, In Room Dining and Banqueting.  

Key responsibilities:

  • Ensure all guests expectations are met and exceeded.
  • You will have a focus on providing exceptional customer service.
  • Prepare and serve all beverages and food service.
  • Maintain a clean and safe work environment.
  • Provide consistent and professional service levels at all times.
  • Effective communication with fellow team members focusing on the satisfaction of hotel guests.
  • Have a thorough understanding and knowledge of all food and beverage items on the menu.
  • The ability to recommend food and beverage combinations and up-sell alternatives.

Successful applicants will:

  • Hold a Current Responsible Service of Alcohol Certificate.
  • Be flexible in working variable shifts over 7 days, including weekends & public holidays.
  • Have comprehensive food & beverage knowledge.
  • Have coffee/barista and a la carte service experience.
  • Demonstrate accuracy in order taking and understanding sequence of service.
  • Be able to multi task and work well in a busy restaurant environment

In you application please specify your preference for full time or casual role. 

We thank all interested parties in advance for their application, however only successful applicants will be contacted.