Join the Team

13/05/19

Commi Chef- Ibis Brisbane Airport Hotel

Full-Time Permanent

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop  Event Space, Executive Lounge, IRD`s and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to be developed in this precinct.

Pullman and ibis Brisbane Airport is currently seeking a Full-Time Commi Chef to join the professional and dynamic kitchen team. This role will report to the Sous Chef & Executive Chef, with responsibilities including leading the smooth day-to day shift operation within the Kitchen.

Key responsibilities include but not limited to:

·         Assist with the implementation of programs to ensure high standards of cleanliness and organisation within the kitchen.

·         Lead employees by setting a positive example.

·         Assist with menu preparation and ensuring adequate supplies are available for service.

·         Prepare and present menu items, demonstrating variety and flair.

·         Ensure stock rotation and minimum wastage.

·         Mentor and co-ordinate the work of apprentices.

To be successful in this role you should demonstrate:

·         Trade qualification and experience in a similar role, preferably within a hotel environment.

·         Excellent technical knowledge with experience in a variety of cooking techniques and styles.

·         Demonstrated experience leading staff.

·         Exemplary communication skills.

·         Excellent organisational skills.

·         Ability to maintain high and consistent standards.

·         Demonstrated ability to maintain food safety standards and understanding of HACCP.

·         Understanding of workplace health and safety principals as they apply to the kitchen environment.







We thank all interested parties in advance for their application, however only successful applicants will be contacted.

13/05/19

Reservations Sales Agent - Pullman & ibis Brisbane Airport

Full-Time Permanent

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop  Event Space, Executive Lounge, IRD`s and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to be developed in this precinct.

Pullman & ibis Brisbane Airport is currently looking for a Reservations Sales Agent (Full Time). In this role, you will be required to report to the Reservations Manager and be responsible for creating a memorable experience for our guest's. Through the use of reservation skills, you will accurately and efficiently receive and process guest reservations and enquiries whilst observing and adhering to the policies and procedures for the operation of the property. In addition you will offer customer's assistance at all times through professional telephone etiquette and by providing accurate and helpful information regarding the hotel's facilities and services.

Key Responsibilities Include but not limited to:

  • Taking accommodation reservations over the phone, email & via the internet.
  • Processing and inputting reservations into the PMS.
  • Assisting with reservation enquiries, cancellations and amendments to bookings.
  • Effectively dealing with groups, corporate companies and travel agents in an accurate and timely manner.
  • Preparing quotes based on clients' needs.
  • Up-selling rooms.
  • Assisting with reception and guest enquiries.

To be successful in this role, you MUST have:

  • An excellent telephone manner & customer service skills.
  • Strong written & verbal communication skills.
  • A can do attitude and the ability to work effectively within a team.
  • Excellent problem solving skills.
  • Ideally, you will have a minimum of 1 years' experience in a similar role.
  • Knowledge on EzRMS, Travelclick, Protel and/or Opera.
  • A sound knowledge of Fidelio would be an advantage.
  • Excellent grooming and presentation.



We thank all interested parties in advance for their application, however only successful applicants will be contacted.

02/04/19

Food & Beverage Attendant - Novotel Brisbane Airport

Part-Time Permanent

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop  Event Space, Executive Lounge, IRD`s and 17 meeting spaces. Located at the Brisbane Airport precinct, it is the first accommodation and meeting and event space to be developed in this precinct. 

Brisbane’s first dedicated airport hotel. This four and a half star hotel features 157 guest rooms, 6 meeting rooms, Restaurant & Bar, a rooftop lap pool, gymnasium and sauna.

We are currently recruiting for part time Food and Beverage Attendants to join our fun and dynamic team at Novotel Brisbane Airport. 

As a Food & Beverage attendant you will be responsible for creating a professional impression for the hotel through Catalina Restaurant and Bar, In Room Dining and Banqueting.  

Key responsibilities:

·        Ensure all guests expectations are met and exceeded.

·        You will have a focus on providing exceptional customer service.

·        Prepare and serve all beverages and food service.

·        Maintain a clean and safe work environment.

·        Provide consistent and professional service levels at all times.

·        Effective communication with fellow team members focusing on the satisfaction of hotel guests.

·        Have a thorough understanding and knowledge of all food and beverage items on the menu.

·        The ability to recommend food and beverage combinations and up-sell alternatives.

Successful applicants will:

·        Hold a Current Responsible Service of Alcohol Certificate.

·        Be flexible in working variable shifts over 7 days, including weekends & public holidays.

·        Have comprehensive food & beverage knowledge.

·        Have coffee/barista and a la carte service experience.

·        Demonstrate accuracy in order taking and understanding sequence of service.

·        Be able to multi task and work well in a busy restaurant environment

In you application please specify your preference for full time or casual role. 

We thank all interested parties in advance for their application, however only successful applicants will be contacted.

02/03/19

Expressions of Interest

Please submit your information as an expression of interest for any upcoming positions at the Brisbane Airport Hotels Group

20/02/19

Food & Beverage Attendant - Apron Restaurant & Lounge Bar.

Part-Time Permanent

Apron Restaurant & Bar is the latest in up market dining in Brisbane.Featuring a 90 seat a la carte restaurant and bar with private dining area the menu has been tailored to showcase the finest produce and wines available. Apron Restaurant & Bar is currently looking for an experienced Food & Beverage Attendant to join the professional team.

This is your opportunity to join our Food and Beverage team at Pullman Brisbane Airport. As a key member of our team you will represent our friendly and professional service philosophy. Key duties of this role include, but are not limited to the following: 
 

Key Responsibilities Include but not limited to:

  • Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages.
  • Maximise sales opportunities by upselling items.
  • Ensure accuracy whilst ordering and delivering food and beverage orders.
  • Use Micros to place orders.
  • Liaise with the Kitchen on special requests or delayed meals.
  • Clear and reset tables as well as ensuring service areas are clean and tidy.
  • Maintain standards of hygiene for food handling and presentation.
  • Promote a safe workplace by recognising hazards and promoting general OHS practises.

To be successful in this role, you MUST have:

  • A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
  • Initiative to ensure that interactions with our customers are positive and efficient
  • Your Responsible Service of Alcohol (RSA) Certificate
  • Previous customer service or hospitality experience
  • Confidence in liaising with various internal and external clients
  • A high standard of grooming and presentation
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends
  • Barista and coffee making skills an advantage
  • Proven experience in similar positions within a hotel / resort environment.
  • Self-motivated and a genuine passion for hospitality and customer service.

We thank all interested parties in advance for their application, however only successful applicants will be contacted.