Team Testimonials

ANDY NIE – GENERAL MANAGER, NOVOTEL BRISBANE AIRPORT

Andy started with Brisbane Airport Hotels Group in 2018 as a Duty Manager at Pullman Brisbane Airport. After a year in his role he moved into the Front Office Manager position for both Ibis and Pullman Brisbane Airport. During his tenure as FOM, Andy had the opportunity to assist with overseeing Rooms Division which has led him to his current role as the General Manager of Novotel Brisbane Airport.

LACHLAN DAY – RESERVATIONS MANAGER

Lachlan started as a Food and Beverage attendant in 2018. He expressed his interest in Front Office. After cross-training in Front Office he was offered a position as Guest Service Agent where he learnt valuable skills which helped him gain employment in the Reservations department as a Reservations Agent. Following this, he rejoined the Front Office team as a Duty Manager in 2022 and has gone on to become the Reservations Manager in September 2023.

ASHLEIGH WORLAND – CONFERENCE SALES MANAGER

Ashleigh started with Brisbane Airport Hotels Group as a Housekeeping Attendant in 2018. Ashleigh then undertook the cross-training program in front office. After learning the skills necessary for the job, she then applied for a Guest Service Agent position and was successful, to which she progressed to Pullman Duty Manager. In December 2022, Ashleigh took on a new role as Conference Sales Executive to learn new elements of our operation and became the Conference Sales Manager in October 2023.

SHANNON FITZSIMONS – BUSINESS DEVELOPMENT EXECUTIVE

Shannon joined the Pullman and ibis team in 2019 as Operations Manager and then had the opportunity to move to the Novotel Brisbane Airport as Front Office Manager. In this time, she also spent 6 months at ibis and Pullman in the same role. Shannon expressed a keen interest in learning the back of house aspects of the operation after a career in predominantly front of house roles and has been working in the Sales and Marketing department since 2022.